GEM Wealth Finance
ABN: 35 680 559 595 | ACN: 680 559 595
Address: 1305, 401 Docklands Drive, Docklands, Victoria 3008
Phone: 1300 499 677
Introduction
GEM Wealth Finance (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information necessary to provide financial services, including but not limited to:
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Name, address, and contact details
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Date of birth and identification documents
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Employment and financial information
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Credit history and banking details
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Any other information relevant to providing financial services
We may collect this information directly from you, through our website, by phone, email, or in person, or from third parties such as credit reporting agencies and financial institutions.
2. Use of Personal Information
We use your personal information for purposes including:
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Assessing and processing loan applications
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Providing financial services and advice
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Verifying your identity
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Managing customer relationships
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Complying with legal and regulatory obligations
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Marketing and promotional activities (where consent has been given)
3. Disclosure of Personal Information
We may share your personal information with:
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Lenders, financial institutions, and credit reporting agencies
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Regulatory bodies and government agencies as required by law
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Service providers who assist in the operation of our business
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Third parties where you have provided consent
We do not sell your personal information to third parties.
4. Security and Storage
We take reasonable steps to protect your personal information from unauthorised access, misuse, and loss. This includes secure data storage, encryption, and access control measures. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Access and Correction
You have the right to request access to or correction of your personal information. If you wish to do so, please contact us using the details provided below. We will respond to your request in accordance with our legal obligations.
6. Cookies and Online Tracking
Our website may use cookies to enhance user experience and collect data on website usage. You can manage cookie preferences through your browser settings.
7. Complaints and Contact Information
If you have concerns about how we handle your personal information or wish to make a complaint, please contact us at:
Phone: 1300 499 677
Email: finance@gemfin.com.au
Address: 1305, 401 Docklands Drive, Docklands, Victoria 3008
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically to stay informed about how we protect your information.